iFeedback - Prestashop Module: Rating and Comments on the shopping experience

iFeedback

M10

Transmit trust to users by showing real comments from your customers about the service offered by your store.

With this PrestaShop module you can add the assessment of your customers about the shopping experience in your online store.

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Demos

PrestaShop 1.6.X

Demos

PrestaShop 1.7.X
Price

90,00 €

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What is the iFeedback module for PrestaShop?

The iFeedback module allows your customers to assess the purchase process in your eCommerce, as well as automate the reception of opinions and display them in your online store.

This module manages the sending of the email, the receipt of the customer's opinion, as well as the moderation of the comments by the store administrator.

Functionalities of the iFeedback module

Here are some of the main features of this module:

➤ Automate feedback management

Thanks to iFeedback you will be able to automate the sending of opinion requests to your customers once they have bought any of the products from your online store or any service.

➤ Offer rewards for reviews

Establish a reward system for participating. Thanks to this functionality you can incentivize your customers, for example, with a discount coupon on their next purchase.

➤ Customize opinion requests

The email templates that you use for your customers to write their opinion can be fully customized. In this way, you can incorporate your corporate colors or some distinctive elements that you consider key. Thus, they will know at all times where that email comes from. It is a way of enhancing branding.

➤ System reCAPTCHA

Integrated reCAPTCHA system to prevent spam submissions or offensive comments (manually or via Captcha).

➤ Integration of spam filters

Spam is not going to be a problem for you with this module. And it is that it incorporates different filters, a ReCaptcha included, which minimizes the possibility of automatically sending opinions to your platform to the maximum. In addition, thanks to this functionality you will be able to avoid offensive comments.

➤ Visual widget integration

iFeedback allows you to create widgets to implement them on the sides of the online store. So your customers will be able to know the average score of that product, some opinions of it or if they prefer, see all the references of that product.

➤ Use of Widget

You can use the Side Widget to show the average of opinions, giving access to the main page of opinions where you can see all of them or the Column Widget to show random opinions.

➤ Give a single reply to comments

You will also be able to enjoy the possibility of giving a unique response to your clients' comments, as well as choosing whether you prefer their approval to be carried out automatically or manually.

➤ High compatibility

Compatibility with version 1.6 and 1.7 of PrestaShop.

translations

➤ Integrated translation manager

By simply clicking on the "Translate" tab, the program allows you to easily make translations to the language you want.
editor

➤ Editor Javascript & CSS

From the same configuration you will be able to overwrite / add CSS and Javascript rules, without the need to edit files in the module.

Why use the iFeedback module to add comments and reviews?

There are many reasons to use iFeedback, the most prominent of which are:

Convey confidence to your potential clients

Displaying the opinions of your customers in your online store, offers more confidence and security to new users and, consequently, makes it easier for them to end up buying your eCommerce products.

Allows you to filter the opinions and comments

These opinions are filterable by customers and in this way, they can see the most positive or negative, as well as the most recent or the oldest. Thanks to this functionality, your eCommerce offers high transparency to users.

Easy installation and handling

It does not require code editing nor is it necessary for you to have programming knowledge, since both the installation and the administration are done from the configuration panel. Your customers can access their opinions, and create new ones through a link in their account panel, they will also be able to see in each opinion, the products purchased each time.

Customization

iFeedback also allows you to insert the necessary tags in your product sheets to enable Google's rich snippets. In this way, your search results on Google will stand out above the rest. You can add stars, number of ratings and the average grade.

rich-snippets-1.png

iFeedback

Enter and learn more about all the functionalities that our module can offer you

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Changelog

PrestaShop 1.6


v.3.3.0 (09/01/2021)

- Bug:
- #IFB-236: It does not allow configuring carriers managed by modules in the option 'Configure the days number by carrier'.
- #IFB-227: Failed to import when feedbacks or responses contain apostrophes.
- #IFB-213: The information saved in the option 'Configure the days number by carrier' is deleted when modifying the information of a carrier.
- #IFB-163: Visual error in some templates when pressing the 'See more' button on the product page.
- #IFB-143: 'Show random feedbacks' option does not work.
- #IFB-141: Does not show reviews when 'Feedback to show' option is empty.
- #IFB-129: Option 'Character limit for feedbacks' does not work correctly.
- #IFB-127: Displays inactive languages in the language list of the feedbacks page.
- #IFB-120: Allows you to install the module in PrestaShop 1.7.
- #IFB-117: 'General' criterion repeated in multi-store.
- #IFB-114: Warning when entering a product page without reviews when debugging mode is enabled.
- #IFB-110: It does not allow to send an opinion with the 'Anti-spam (Captcha)' option enabled.
- #IFB-21: Error saving icon in home page layout.
- #IFB-2: Displays wrong total reviews in Google's rich snippets on the product page.
- New feature and improvement:
- #IFB-237: Notify the customer when they receive a response to a feedback.
- #IFB-225: Show the combination of the purchased product in the feedbacks list.
- #IFB-217: Optimization in the import of feedbacks from the 'Import - Export' tab.
- #IFB-210: Convert reviews from 10 to 5 stars when importing and exporting.
- #IFB-186: Option to display product feedbacks in tabs or in a block in the footer.
- #IFB-184: Improvement in the responsive design of the module.
- #IFB-105: Option to restrict the number of feedbacks per customer on a non-purchased product.
- #IFB-103: Design and structure change on the 'My feedbacks' page.
- #IFB-100: Performance optimization of the store feedbacks page.
- #IFB-99: Optimization of the performance of the page 'My feedbacks'.
- #IFB-98, #IFB-97: Improved performance of the product page.
- #IFB-88: Performance improvements in the feedback list of the module settings.
- #IFB-74: Visual improvement of opinions in the left column of the store.
- #IFB: Performance improvement by showing the stars in the product list.
- Compatibility:
- #IFB-247: Template: MegaShop - v1.9.3 - Design by templatin.
- #IFB-73: adpmicrodatos - v2.2.5 - Adalop.

v.3.2.1 (06/14/2019)

[-] FIX: The score and total feedbacks of the products on Google were wrong.
[-] FIX: Bug when importing the feedbacks, new separator is added for the CSV.
[-] FIX: When the option 'Show feedbacks of product in the Feedbacks page' is desactivated, the product feedbacks are not shown in the product list.

v.3.2.0 (04/08/2019)

[+] ADD: 'See more' button is added to show 5 in 5 the opinions of the product, thus optimizing the load time of the product page.
[+] ADD: Translations of the mail are made to Romanian.
[*] MOD: Changing the way you post comments on Facebook.
[*] MOD: Modify the module so that the floating button is shown as long as the store has at least one approved opinion.
[*] MOD: Updating guides and images.
[-] FIX: Fixed bug, when importing the opinions in the module did not add the name of the client.
[-] FIX: Fixed bug when the store has many products and wanted to edit the product of the opinion took a long time and fried.
[-] FIX: Problem when sending emails.
[-] FIX: Compatibility with yotpo module import.
[-] FIX: Fixed bug when migrating comments from the module 'productcomments', did not save the name_customer.
[-] FIX: Fixed bug when sending mail to the client, the last name was not sent since the html was saved incorrectly.
[-] FIX: Problems are solved when updating the module from very old versions.
[-] FIX: No language selector is displayed when there is only one comment active in the store.
[-] FIX: When sending the emails if you have a configured order status, it does not validate that the status is set to be the current status of the order, the module only validates that the order has had that status.

v.3.1.2 (06/26/2018)

[+] ADD: If a product has no qualification, the qualifications of the orders in which the product was purchased are searched and the average rating is shown in the list of products.
[*] FIX: Fixed bug found in some stores, letting save criteria ratings in 0.

v.3.1.1 (03/29/2018)

[*] MOD: Improvements in the creation of the discount coupon.
[*] MOD: Minor improvements in the aesthetic part.
[-] FIX: Allows to save the comments without a star rating.
[-] FIX: It did not show the tooltip when doing the page.
[-] FIX: Solution to import comments.

v.3.1.0 (11/25/2017)

[+] ADD: Now it is possible to create qualification criteria.
[+] ADD: It allows to export and import comments and opinions of the module.
[*] MOD: Visual improvement of the opinions carrousel.
[*] MOD: Update user guide.
[-] FIX: It did not show the name and surname fields in the opinion mode.

v.3.0.5 (06/14/2017)

[+] ADD: Option to disable floating button on mobile.
[+] ADD: Option to display the customer name who commented
[*] MOD: User manual update.
[-] FIX: Problem encountered when giving coupons to customers
[-] FIX: Problem found when migrating comments from other modules
[-] FIX: Problem saving email templates content, did not save HTML
[+] ADD: Added functionality to add or edit the product associated to feedback

v.3.0.4 (03/01/2017)

[+] ADD: It is now possible to send emails to certain client groups.
[+] ADD: Option to allow or not discounts can be accommodated.
[+] ADD: Option to restrict commenting products if the customer has not purchased it.
[+] ADD: Russian and Ukrainian translation.
[*] MOD: User manual update.
[-] FIX: Correction of minor problems of code and design.
[-] FIX: Solution to Yotpo comment migration problem.
[-] FIX: Problem solving in Google Snippets by Categories, Manufacturers and Suppliers.

v.3.0.2 (11/01/2016)

[*] ADD: Loading in the module configuration.
[-] FIX: Problem installing module prestashop 1.5 versions.

PrestaShop 1.7


v.4.1.0 (08/03/2021)

- Bug:
- #IFB-234: It does not allow configuring carriers managed by modules in the option 'Configure the days number by carrier'.
- #IFB-232: Does not show existing feedbacks in module configuration after filtering, although there are logs.
- #IFB-226: Failed to import when feedbacks or responses contain apostrophes.
- #IFB-220: Special character encoding error when exporting feedbacks.
- #IFB-214: Multi-store: It does not allow to configure the home block icon per store.
- #IFB-212: The information saved in the option 'Configure the days number by carrier' is deleted when modifying the information of a carrier.
- #IFB-142: Does not show records on feedbacks page when 'Feedback to show' option is empty.
- #IFB-119: Error saving icon in home page layout.
- #IFB-111: It allows enabling the 'Anti-spam (Captcha)' option without entering a value in the 'Site key google' option.
- #IFB-44: Displays inactive languages in the language list of the feedbacks page.
- #IFB-2: Displays wrong total reviews in Google's rich snippets on the product page.
- New feature and improvement:
- #IFB-216: Optimization in the import of feedbacks from the 'Import - Export' tab.
- #IFB-211: Convert reviews from 10 to 5 stars when importing and exporting.
- #IFB-191: Option to display product reviews in tabs or in a block in the footer.
- #IFB-177: Visual improvement of feedbacks in the left column.
- #IFB-123: Option 'Include Bootstrap'.
- #IFB-104: Show the combination of the purchased product in the feedbacks list.
- #IFB-48: Notify the customer when they receive a response to a feedback.
- #IFB-35: Improvement in the responsive design of the module.
- #IFB-1: The feedbacks option for the store is removed.
- Compatibilities:
- #IFB-224: Revws - Product Reviews - v1.2.1 - DataKick: Migration of feedbacks.
- #IFB-204: Theme Panda: It does not show the stars of the products in the list of categories when the infinite Scroll option is activated.

v.4.0.1 (06/14/2019)

[-] FIX: Bug when importing the feedbacks, new separator is added for the CSV.
[-] FIX: In the list of products it was showing the average rating of the store not the one of the product.
[-] FIX: The score and total feedbacks of the products on Google were wrong.

v.4.0.0 (04/08/2019)

[+] ADD: 'See more' button is added to show 5 in 5 the opinions of the product, thus optimizing the load time of the product page.
[+] ADD: Added compatibility with 'panda' template.
[-] FIX: Error with hook BackOfficeHeader, did not allow to configure some modules that use javascript.
[+] ADD: Module compatibility: Yotpo.
[*] MOD: Facebook management is improved at the API level.
[*] MOD: Modified to show the floating button as long as the store has at least one approved opinion.
[*] MOD: User guides are updated.
[*] MOD: The list of opinions is modified to visually improve the drop-down that is shown when passing over the arrow after the stars since the texts were visible outside the container.
[-] FIX: Fixed bug, when importing the opinions in the module did not add the name of the client.
[-] FIX: It was not possible to navigate in the guides correctly.
[-] FIX: Problem saving general settings.
[-] FIX: Problem when sending emails.
[-] FIX: The name of the clients did not matter when importing module comments: ProductComments.
[-] FIX: The number of stars and comments on the product page is displayed correctly.
[-] FIX: The number of comments in the product thumbnail is displayed correctly.
[-] FIX: Language selector is displayed on the rating page only when there is more than one active language.
[-] FIX: Improvement in the slider when displaying the comments.
[-] FIX: When sending the emails, if you have a configured order status, it does not validate that this configured state is the current status of the order, the module only validates that the order had that status.
[-] FIX: Visibility problem in the grid view of the products.
[-] FIX: In multitasking when sending emails requesting the opinion to the client from 'All stores', in the content of the mail the duplicate products are sent.
[-] FIX: Problem resposive when displaying comments on the home page.
[-] FIX: Problem with the titles of the pages.

v.1.0.1 (03/06/2018)

[*] MOD: Changes of the PrestaShop version 1.6 apply.
[*] MOD: Update user guide.
[-] FIX: Visual problem of stars in the product list.

v.1.0.0 (11/25/2017)

- New version for PrestaShop 1.7

Ratings and comments from our customers

Ratings and comments from our customers

Score:  
 
 -   (Coslada, Spain)
En cada nueva versión el módulo se mejora....
Score:  
 
 -   (Coslada, Spain)
Gran módulo, perfecto en todos los sentidos. Tenía una gran cantidad de comentarios que necesitaba migrar desde otro módulo y me dieron apoyo y cobertura para hacer esta tarea. Servicio de atención al cliente de 10
Score:  
 
 -   (Coslada, Spain)
Todo perfecto, tengo otro proyecto entre manos y vuelvo a repetir con este módulo. IMPRESCINDIBLE
Score:  
 
 -   (Pollença, Spain)
Modulo muy completo para las opiniones de los clientes y automatizar el envió de emails
Score:  
 
 -   (Lehliu Gara, Romania)
Very good module, we're happy with it!