Privacy Policy

Updated on December 10, 2018.


For PresTeamShop it is important to visit our website, for this reason it is of vital importance to protect and respect the right of users to information on the collection and processing of their personal data and ensure that when obtaining, processing and using them are treated as Correct and lawful form, in accordance with the applicable legal provisions and applicable regulations. This website is designed so that the collection and processing of your personal data is strictly necessary and does not exceed the original intention for which they are collected.

In this Privacy Policy we put at your disposal all the relevant information about the use that we give to the personal data of our clients and / or users, this in order that you know and understand the implications of the uses we carry out with the information you provide us and the rights you have as a user which you can consult at the time you want.

Who is responsible for the processing of your data?

In accordance with the General Data Protection Regulation and national and foreign laws on data protection, the person responsible for processing your personal data is:


CP / 760026, Santiago de Cali, Colombia

[EN] + 34 684 39 68 62 / [CO] + 57 319 321 2366


By this means you can have direct contact with a partner that PresTeamShop as responsible for the treatment of your data makes available for everything related to the protection of personal data, such as requests, complaints, information or objections to the treatment of them.

What do we do with your information?

We use the information you provide us for different purposes.

By providing your personal data we manage your registration as a user of the Platform, and the information you provide will be in order to identify you as a user and give you access to our services and the different functionalities that are available to registered users.

The provision of your personal data through the various forms and email addresses of this website implies acceptance and consent to the treatment of the same in the terms indicated in this privacy policy. In this way the holders of personal data accept the processing of your information in accordance with the terms and conditions described and authorize us to treat them in such a way that we will not proceed to transfer or disclose the information outside of our databases without your authorization.

The information provided will remain stored for the maximum term necessary to allow us to comply with the legal and / or contractual obligations under our charge, and for the development and fulfillment of the contracted services. We assume the veracity of the information provided and we do not verify the validity, authenticity and accuracy of the data provided to us.

Your personal data will be treated as part of your registration on our website. Holders of personal data may authorize us to send them information about products and services, updates and offers of products and / or services that may be of interest to them, this is why we use your personal information to provide and improve our Services, resolve disputes, solve problems, enforce our policies by personalizing the users' experience, analyzing the use of the site to improve and measure interest in the Services, fostering a secure online experience.

When you browse our store, we also automatically receive the internet protocol address of your computer (IP) in order to provide us with information that helps us to know about your browser and operating system.


How to obtain my consent?

When you provide us with your personal information to complete a transaction, create an order, arrange a shipment or make a return, you are automatically accepting the collection and use of your personal data.

If we ask for your personal information for a secondary reason, such as marketing, to send you information about our products and services, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

What are my rights? How can I cancel my consent?

PresTeamShop is committed to protect, respect and keep confidential the personal data you provide, for this reason we guarantee the exercise of your rights and allow you as a user at all times to have the rights to information, update, rectification and cancellation of data personal in accordance with the Law on protection of personal data; this is why we have communication channels through which you can access by writing to the email indicating the reasons for your request, or also in your user account in the option "Personal Data (GDPR)" you can make your deletion request or view the information collected.

If after having accepted or provided your consent you change your mind, as a User you can revoke the consent given for the processing of your data, at any time and without any restriction.

Our store is developed under the open source platform PrestaShop, which has high security standards when handling your information and navigation about it.

Your data is stored directly in our hosting service provider and database securely behind a firewall, which employs technical and organizational security measures so that your personal data are protected from accidental or unlawful removal or modification, or of unauthorized loss, transmission or access.


In compliance with the Legal Principles on data protection and treatment PresTeamShop is committed to resolving complaints about your privacy and about the collection or use of your personal information. Likewise, for the fulfillment of the aforementioned purposes, the user declares that he / she authorizes and knows this policy of protection of personal data and that he / she can exercise his rights of access, update, rectification, revocation and suppression. If you consider that PresTeamShop treats your data in an incorrect way, you can contact us. Directly or you have the right to file a complaint with the competent data protection authority.

We have appointed a delegate responsible for data protection to ensure that we continuously treat your personal data in an open, accurate and legal manner. You can contact our Data Protection Delegate at:


PresTeamShop may contain links to third-party websites; the suppliers or third parties are independent and may collect and use your information to the extent necessary to enable them to perform the services they provide, for this reason PresTeamShop not responsible for the privacy policies of other companies or websites.

Once you leave the website of our store or you redirect to a third party site or application, you are no longer regulated by our Privacy Policy or the Terms of Service of our website, which is why we are not responsible for the information practices or the content of said third-party websites. We recommend that you review their privacy policies to understand their information practices.


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no loss of improper use, misuse, disclosure, alteration or destruction of the same.
We have established policies, procedures and standards of information security, whose objective is to protect and preserve the integrity, confidentiality and availability of information, regardless of the medium or format where it is located, its temporary or permanent location or the way in which it is transmitted.


By using this site, you declare that you are of legal age in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.


We can modify our Privacy Policy at any time, so it is advisable to check the website frequently to be aware of their updates. In case of modification, all terms will take effect immediately be published on our website. The continued use of any of the Services will constitute acceptance of any changes or additions to this Privacy Policy.

If material changes are made to our policy we will notify you that it has been updated, so you can be aware of what information we collect, and how and under what circumstances, if any, we use and / or disclose.


To access your information, ask questions about our practices and policies or file a complaint, please contact us through our online form or send an email to or

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