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  • [ES]  +34 910 052 960  (15h-24h)
  • [ES]  +34 684 396 862  (15h-24h)
  • [CO]  +57 319 321 2366  (8h-17h)

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From our new support portal you can find the answers to your questions: https://helpcenter.presteamshop.com

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We have migrated our support system, for this reason it is not possible to answer your tickets here. It is necessary to create a new ticket in our new support portal mentioning your old ticket number in case you want to follow the thread of your support: https://helpcenter.presteamshop.com



Now to create your tickets you must do it through our new portal: https://helpcenter.presteamshop.com
The PresTeamShop account will not work in the new system, you must make a small registration.

You can continue to consult your open, in process or closed tickets temporarily from this previous system, but for the creation of new tickets you must use our new portal: https://helpcenter.presteamshop.com
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  • Carrera 97B # 42 - 41 / Cali (Colombia)
  • PresTeamShop
  • [ES] +34 910 052 960 (15h-24h)
  • [ES] +34 684 396 862 (15h-24h)
  • [CO] +57 319 321 2366 (8h-17h)
  • info@presteamshop.com
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